Episode 113 – The Standards-Culture Connection

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Episode 112- Why New Year’s Resolutions Don’t Work

January 3, 2023PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Happy New Year and welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. Well it’s a new year and that means one thing…New Year’s resolutions! Now before you go crazy and start looking into your crystal ball for what might be. Let’s have a talk about why most resolutions fail for independent restaurants.

If you’re an independent restaurant looking to make changes in the year ahead, setting goals or resolutions can be a great starting point. But it’s important to understand why some resolutions may not succeed and be prepared for potential obstacles. So here are five reasons why your New Year’s resolutions may fail.

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Episode 111 – The Most Common Menu Mistakes Restaurants Make

December 21, 2022PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Let’s talk about your menus. Your menu is your #1 marketing and profitability tool and yet so many just throw their menu’s together and wonder why they are not the cash cow they are suppose to be. Well, maybe you menu is too aggressive for your market…

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Grab a Seat for The Restaurant Owner Bootcamp January 30-31, 2023

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Grab a Seat for The Restaurant Owner Bootcamp January 30-31, 2023

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Episode 110 – Time Management for Restaurant Owners

December 3, 2022PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

If you consistently feel the counterproductive need to stay busy and to be doing a lot of things, write these words on a Post-It Note and read it every day:
Being busy is a form of laziness. It’s lazy thinking and indiscriminate action. Being busy is most often used as a guide for avoiding the few critically important but uncomfortable actions you must do.
Stop being busy and start being effective.

Let me give you some tips on how…

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Episode 109 – How Your Team Can Get a Raise in 90-Days (and Make You More Profits)

November 23, 2022PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Welcome to the Restaurant Coach Podcast it is the cure for the common restaurant. Average happens way to often in our industry. I don’t think it has to be that way. You opened your restaurant with big goals and high standards. Then reality slapped you upside the head and you gave in a little to make the stress feel a little better. Big mistake.

You can’t let your team or others talk you into lowering you standards. You need motivated people around you to raise your restaurant to the level you want it to be. So, how can you do that? Educate you team and help them become better people. All business problems are people problems. You can fight this or you can get to work fixing the people problems. So many of my podcast are directed for the restaurant owners or operators (I hate the word manager BTW).

On this episode I want to take you inside a training session I did in my private (and FREE) Facebook group called The Restaurant Coach Nation. I’m going to show the people on your team how to get a raise in 90-days that helps them make more money and helps you make more profits. Let’s jump in….

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Episode 108 – The 19 Fatal Mistakes Restaurants Make

November 18, 2022PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Welcome to The Restaurant Coach Podcast. It is the cure for those that refuse to accept mediocrity.

The year is rapidly coming to a close and that means it’s time to finish 2022 strong and set 2023 up for massive success. Every November I hold an online workshop series all centered around giving you some tools that you can use immediately to amp up your team, your menu, your marketing, your sales and your profits! It’s called The 3 Days To Thrive Challenge and it’s happening November 28th, 29th and 30th. You can head over to 3DaysToThriveChallenge.com to get signed up.

My third book: Your Restaurant Culture Sucks is going to be finally released as an audio book! I want to give you a sneak peak into one of my favorite chapters.

So sit back, take notes and let’s talk about The 19 Fatal Mistakes Restaurants Make…

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Episode 107 – What’s Holding You Back? Anchors and Accelerators!

November 16, 2022PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Success is 80% psychological and 20% systems and strategies. This is we’re the majority of restaurant coaches go wrong…they coach on the 20%!

Every October I host my three day Restaurant Success Summit here in Arizona for my coaching members. On day one I always start with a mindset workshop because you learn to control your emotions and mindset is more critical that any new checklist or software. You learning more about your strengths. Your weaknesses. And what you should focus on over trying to control everything is the key to having a restaurant that doesn’t run your life.

On today’s episode, I was to take you into a workshop I did at a previous Restaurant Success Summit and introduce you to the idea of anchors and accelerators…let’s jump into the LIVE workshop…

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Episode 106 – Core Values Drive Everything with Zack Oates

November 3, 2022PodcastDonald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, Ovation, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Sucks, Zack Oatestherestaurantcoachpodcast

You know what I love? I love culture! Well, I love a great culture that helps people reach there potential. Toxic cultures suck and sadly 80% of independent restaurants have a culture that keeps them hostage to working IN their business and not ON there business. But, here’s the inside secret…culture can be changed. Now, is it easy. Oh hell no! Is it required if you ever want to break free from your restaurant running your life? Oh hell yes! How do you start? It starts with getting clear on your core values and then getting on your soapbox and preaching these values every single day.

My good friend is Zack Oates who runs an incredible tech company called Ovation. The thing that impresses me about Zack is not just the amazing service he offers which allows restaurants to create a better guest experience for their guests digitally…he also has created an incredible culture that has allowed his brand to see rapid growth year after year. Today I had a chance to ask he what are the keys to achieving a successful culture. Let’s go to the studio…

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Episode 105 – Create a People Over Profits Culture with Rick Arsenault

October 31, 2022PodcastBluebird Cafe and Grill, Donald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, Rick Arsensault, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Culture has gotten a lot of attention lately and honestly if you would have worked more to build an epic culture you most likely would not have 80% of the problems your restaurant has right now. Yes. Culture is that critical to restaurant success! #WriteThisShitDown – Culture is what separates the good from the great from the outstanding. My guest today knows first hand how important building the right culture is. Rick and Michelle Arsenal are the owners of The Bluebird Cafe & Grill in Orangeville, Ontario. Rick sat down with me to talk about the culture he works on everyday to build with his team as he puts people before profits. Let’s jump in to the interview…

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Episode 104 – 2022 Hot Marketing Trends with Bruce Irving

October 21, 2022PodcastBruce Irving, Donald Burns, Embrace the Suck, Leadership, marketing, masterminds, Outstanding Mindset, podcast, profits, restaurant business, Restaurant Coach, restaurant masterminds, Restaurant Success Summit, restaurants, Smart Pizza Marketing, The Restaurant Coach, Your Restaurant Culture Sucks, Your Restaurant Still Sucks, Your Restaurant Suckstherestaurantcoachpodcast

Welcome to the Restaurant Coach Podcast it is the cure for the common restaurant. Who do you go to to bounce ideas off? Do you have a mentor? How about a group of peers that can be a sounding board? My guest today is not only a great friend he is also my go to person when I have marketing ideas that I want to get feedback on. Bruce Irving is the founder of Smart Pizza Marketing. Bruce and I met about 5 years ago when we were both a part of a mastermind group for coaches and consultants.

Now to be honest, like a lot of people I had my hesitation about joining a mastermind group. I thought it was going to be a bunch of rah rah pump people up kind of thing. And it wasn’t. It was a group of peers that gave me feedback, suggestions, and held me accountable. I only wish I had found out the true power of a mastermind earlier. My business tripled after joining that first mastermind group years ago. I now below to a couple high level masterminds that have continued to consistently grow The Restaurant Coach Brand year after year. If you want to check out my mastermind group called Restaurant Masterminds…you can head over to RestaurantMasterminds.com to see what it’s all about.

Every October we get together for three days in Scottsdale Arizona for annual masterminds conference called The Restaurant Success Summit where we have 18 workshops in just 3 days! This is our three year anniversary. Well, it would have been 4 if it wasn’t for COVID in 2020. But, we’re back and at it. Bruce is speaking at the event and this year he is bringing the heat with hot new trends like YouTube Shorts, TikTok Ads, and guerrilla marketing ideas that are low to no cost but effective like crazy. So let’s jump into the studio and the conversation…

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