Monthly Archives: August 2021

Episode 80 – Running a Restaurant is Like Herding Cats



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant restaurant. If you haven’t heard, my first book: Your Restaurant Sucks is going to be available on Audible! I was fortunate to work with Professional narrator Sean Pratt on this project. The book sounds amazing and I hope you enjoy the audio version as much as I do! On today’s episode, I am taking you behind the scenes and letting you sit in on a team coaching session where I talk about how restaurant leadership is a lot like herding cats. Now, if you think herding cats is easy…think again. Take notes and if you have questions, send me an email at donald@therestaurantcoach.com. Let’s jump into the session…

Show Links:

Book A Success Strategy Session

Restaurant Success Summit

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation


Episode 79 -The Cure To Finding Staff…It’s Your Culture!



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. First off I want to announce some exciting news! My first book Your Restaurant Sucks is going to be available on Audible very soon as an audio book! Yes, I know it’s taken awhile to get here and I am very excited to finally be able to get that out. Also, my third book and the audio book for Your Restaurant Culture Sucks will both be released in October. I also have my two-day Restaurant Owner Bootcamp coming up…I’ll put a link in the show noted for details and how you can attend. And last but not least I am holding my 3-day Restaurant Success Summit this October 25-27 in Scottsdale with 15 sessions and I am bringing in four epic experts to show you how to set your restaurant up for massive success! Speaking about culture? Are you having a hard time finding people to work with you? If so, you are not alone. I honestly think that the restaurant industry has done this to ourselves by creating an work environment that is plagued as a bad joke. How do we overcome this stigma? By taking control of our culture and showing the world that your restaurant is different. In this episode I’m going to let you sit in on a training session I did for my Facebook group called The Restaurant Coach Nation. Let’s see how you can create a culture that attracts top talent…

Show Links:

Book A Success Strategy Session

Restaurant Owner Bootcamp

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation

 


Episode 78 – Why Your Guest Journey is Mission Critical



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. What drives guest loyalty? Is it food? Is it service? Is it the decor? What if a little bit of everything that creates a specific guest journey. Your guest journey is a lot like your culture…it’s there weather you know it or not. And like your culture you either have a guest journey by design or default. It’s always better to create the one you want over the one your team wants. Today’s episode is from a session I did for the online Pizza Summit. The steps outlined in this session are what transforms an experience into a memorable one. It the formula to turn loyal guests into raving fans. Let’s jump into it…

Show Links:

Book a Success Strategy Session with Me

Grab a Seat at The Restaurant Owner Bootcamp