Tag Archives: profits

Episode 94 – How To Catch Food Cost Thieves



Welcome to The Restaurant Coach Podcast it is the cure for the common restaurant. Inflation is a bitch and it’s going to get worse. In today’s episode, I am going to take you inside my elite conference that I hold every year in Scottsdale, Arizona. It’s called The Restaurant Success Summit and it is a three day mega marathon of workshops from myself and other leading industry experts all curated to get you tools that you can use immediately inside your restaurant to get results! I have restaurant owners from over 12 countries attend this annual event. The next one will be October 24th to 26th and this year I am looking at being in experts to talk about Bitcoin, NFT’s, ghost kitchens, new labor models, delivery, social media, and how to stop surviving and start thriving. Keep an eye out for the your opportunity to grab one of the 60 seats available in the next month! This episode is from The Restaurant Success Summit 2021 and the thing is these workshop is really relevant to what the economy is experiencing right now step inside and have a seat as I talk to my group on How to Catch Food Cost Thieves.

Show Links:

Book A Success Strategy Session

Take the FREE Profitability Quiz

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation

Grab the Audio Books

Join Restaurant Masterminds


Episode 93 – The 11 Traits of Outstanding Restaurants



Welcome to another episode of The Restaurant Coach Podcast. It is the cure for the common restaurant. These are rough times for restaurants and those that are going to thrive and just survive will need to change things. One thing is we need to rethink about how we treat our team and our who we allow to be on that team! I have coaching clients right now that have learned the hard lesson of what happens when you allow toxic people to poison your culture.

Think of a toxic person like cancer. What is the mission of cancer? To infect health cells and eventually kill the host. That’s the same purpose of toxic people inside your restaurant. They want to destroy you culture from the inside. They will infect the positive team members with drama, gossip, and start rumors to undermine your mission, core values, and vision. They only care about themselves. If you found out you had cancer, what would you do to treat it? You would attack it aggressively and without mercy. You’d even cut it out of needed. That’s the same thing you must do toxic people in your restaurant. You must remove them before they cause damage. I had a client that allowed a negative energy vampire to stay way to long. By the time they took action to remove the person from the team the toxic person had already infected other (once positive) people on their team and when they let him go…they lost half of their team in one day. Don’t wait to remove toxic people. There is no upside to having them infect the good people on your team.

On today’s podcast I wanted to invite you to a session I did this year at the largest conference in Europe for HORECA which stands for Hotel, Restaurant, and Cafes. Hospitality Innovation Planet (known as HIP) is held each year in Madrid, Spain and I have be honored to have spoken there 6 times now. In this session I was asked to talk about the 11 traits that the most successful restaurants in the US share..so without further a due have a seat in the audience at Expo HIP…

Show Links:

Book A Success Strategy Session

Take the FREE Profitability Quiz

Restaurant Owner Bootcamp

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation

Grab the Audio Books

Join Restaurant Masterminds


Episode 92 – Embracing Culture and Diversity with Chef Omar Anani



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. Are you feeling the pressure to find and keep staff? You’re not alone. 80% of restaurants struggle with staffing. So, what do the other 20% do? They create a culture that amplifies the team experience over the guest experience. Now, before you say that is crazy talk…hear me out. Right now in your market there are other restaurants in operation. You all buy from the same vendors or suppliers. You all hire from the same labor pool. So why do 20% thrive and the other 80% struggle? It comes down to culture. I believe in culture SO much that my third book (Your Restaurant Culture Sucks) is focused on the exact steps you must take to create a culture that will allow you to fix the staffing issue so it doesn’t become an issue for you again. Okay, so since we’re talking about culture and change my guest today is the perfect example of both. Omar Anani is a James Beard Finalist for Best Chef in The Great Lakes 2022. He is also a member of my elite private coaching program called The Restaurant Accelerator. Yes, even celebrity chefs need a coach. I just got back from a 4 day site visit where I go to work side-by-side with him and his team at his restaurant called Saffron De Twah in Detroit. We sat down early in the morning to talk about where restaurants are now and some real great ideas to change your culture. Let’s jump into the conversation…

Show Links:

Book A Success Strategy Session

Take the Restaurant Checkup

Restaurant Owner Bootcamp

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation

Grab the Audio Books

Join Restaurant Masterminds


Episode 88 – 6 Steps to Set Your Restaurant Up For Success This Year



Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. Here we are. It’s a new Year, a new you, and this is the year you make all those changes to your restaurant that you were going to do last year. Then January 1st came around and you were excited to get it all started. You are going to finally stop playing small and conquer your market.

Yeah, I know you made those same promises at the beginning of this last year too. But this year is going to be different, right

Oh, Not so fast.

Restaurant success isn’t rocket science, it’s people science. Once you understand that (and more importantly yourself) you’ll be on your way to finally breaking free from where you are now.

Here are 6 steps you must take to set your restaurant up for massive success in any year!

Show Links:

Book A Success Strategy Session

Take the Restaurant Checkup

Restaurant Owner Bootcamp

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation

Grab the Audio Books


Episode 83 – The Cure For the Labor Crisis



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. So let me ask you a question…are you having a hard time finding people to work at your restaurant? I hear from so many restaurant owners each week saying that the war for talent is on like Donkey Kong. But is it really? Do we have a war FOR talent or is this in reality a war WITH talent. When people say that “These kids today just don’t want to work” my reply is “that’s not true. They just don’t want to work for you.” I want to share with you today the same cure I teach members of my Restaurant Accelerator Coaching Program. I can say with 100% certainty that when you implement the things I am going to share with you on this episode, you won’t have a labor shortage again. And all of this started with a dream I had….

Show Links:

Book A Success Strategy Session

Restaurant Owner Bootcamp

Restaurant Success Summit

Get Daily Text Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation


Episode 78 – Why Your Guest Journey is Mission Critical



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. What drives guest loyalty? Is it food? Is it service? Is it the decor? What if a little bit of everything that creates a specific guest journey. Your guest journey is a lot like your culture…it’s there weather you know it or not. And like your culture you either have a guest journey by design or default. It’s always better to create the one you want over the one your team wants. Today’s episode is from a session I did for the online Pizza Summit. The steps outlined in this session are what transforms an experience into a memorable one. It the formula to turn loyal guests into raving fans. Let’s jump into it…

Show Links:

Book a Success Strategy Session with Me

Grab a Seat at The Restaurant Owner Bootcamp


Episode 77 – Restaurant Success is 80% Mindset



Welcome to another episode of The Restaurant Coach Podcast. It is the cure for the common restaurant. I get interviewed quite often to be on other podcast and today I wanted to share with you an interview I did with Rev Ciancio and John Shaw from their Restaurant Executive Mastery Podcast. During this interview I am going to tell you exactly why restaurants get stuck and what you need to focus on TODAY to break free from your restaurant running you. Let’s jump into the interview…

Show Links

Book Your FREE Success Strategy Session

Join The Restaurant Coach Nation


Episode 68 – How to Grow Profits in 30-Days (Part One)



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. I want to share a secret with you on how my brands have blown up over the last couple of years. I was like a lot of people working hard each day to build my brand and to get more sales. Then a good friend of my named Bruce Irving (from Smart Pizza Marketing) asked if I wanted to join a high level mastermind group he was starting. I have never been in one before, but Bruce was quite adamant that it would be well worth my time. I joined and honestly I was a little reluctant. Then I started to see for myself what all the hype around mastermind groups was all about. My business doubled in the next six months. And it’s doubled every year since I joined that group 5 years ago. If I had known now how powerful a mastermind group would have been, I would have joined one back in 2008 when I launched The Restaurant Coach brand. I want you to experience they same results for your restaurant so here’s the deal. You can try out my mastermind group called Mastermind Foundations for 30-days for FREE! That’s right. Jump in today and joint the fasting growing restaurant mastermind group out there. All you need to do is head over to www.restaurantssimplified.com and click the Start Now for Free button. It’s that easy.

Today on this episode you are going to be getting a look behind the scenes of how the synergy of a mastermind can get you results faster than you dreamed of. The Restaurant Coach Brand has a complete integrated coaching system that can get you from where you are now to where you want to be. I have a group program for wherever your restaurant is now and what your goals are. I have a mastermind group for those that want to work more on their restaurant and less in their restaurant. Masterminds work because they give you the tools and the accountability you need to stay on track. This episode is with my mastermind coaching partners Darren Manzari and Pamela Lee in a company we have called Restaurants Simplified. This is the first part of a three part series on what you can do to grow your profits to new levels. Let’s jump into the show…


Episode 65 – Get Your Marketing Right with David “Rev” Ciancio



Welcome to another exciting episode of The Restaurant Coach Podcast. It is the cure for the common restaurant.

School is never out for the true professional.
If you are not learning, growing, and developing yourself as a leader then you are basically standing still.
That’s settling for less than a life you are capable of living!
You were not born to be average.
You were not designed to not live up to potential.
You have more inside you than you realize.
Getting a coach is the fast track to 10X your potential.
You can take the first step by joining my #1 group coaching program called The Restaurant Coach University.
Check it out and see if it’s a good fit for you…head over to:
www.restaurantcoachuniversity.com

Marketing is always a hot topic and with the changes happening around the world you might be curious as to what works. What if I told you that email marketing is still a great way to stay connected to your guests. In fact it solid gold according to my guest on this episode, David Rev Ciancio. I Think of Rev as the maestro of marketing and for one reason. He’s damn good at it. So when Rev talks I like to take notes. Let’s jump in today’s episode with my conversation with the one and only Rev Ciancio.


Episode 63 – Chasing Dreams with Phillip Ly of Swirlz Creamery



This is Donald Burns The Restaurant Coach. Before we jump into the episode I want to talk about an offer that is too good to refuse. You’ve heard on this show how finding a coach changed my life when I had my first restaurant and how a business coach in 2008 helped me rebrand my consulting company into what you know now as The Restaurant Coach. I can’t emphasize enough how powerful coaching is. The only real way to understand is to experience it for yourself. That’s why I am going to give you the opportunity to try out coaching for yourself for just a dollar. The Restaurant Coach™ University is my #1 group coaching program in the world with members from 17 countries enrolled. It’s the fast track to getting results. You get 2 hours of LIVE coaching with me personally each month, plus 24/7 access to my private training library where I keep the good stuff and access to my private community where you can ask questions and get answers 7 days a week. Head over to the link in the show notes to get started now for $1 for the first 30-days.

Join The Restaurant Coach™ University for Just $1

They say that experience is a great teacher. But, what if you don’t have a lot of experience? You push through with the two things you do have: passion and tenacity. My guest today has both. Phillip Lee is a young entrepreneur based in Los Angeles that took a 180 degree turn from the corporate career path he started on and decided to create an ice cream empire. His story is both an inspiration and a lesson in how coaching can help you compress decades of experience into days. Take notes and let’s get into the interview…

You can connect with Phillip at www.swirlzcreamery.com