Category Archives: Podcast

Episode 53 – Leadership in a Crisis with Kelley Jones

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Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. Right now the COVID-19 pandemic is wreaking havoc on you as a leader! Join me and special guest, Kelley Jones, from Kelley Jones Hospitality and he drops tips you can apply NOW to become a better leader and emerge from this crisis even stronger.

But before we get to the interview, let me ask you a question about your numbers. Are you happy with the profits you are seeing currently? If not, what if I had a way to increase your profits 5-10% in the next 90-days? Sound too good to be true? Well, it’s not. In fact, over 100 other independent restaurants have done exactly that by tracking and managing certain Key Performance Indicators or KPIs. In fact, I would bet that you could be leaving 5-15% on the table by not monitoring your KPIs. I partnered up with the leading KPI expert in the world, Darren Manzari and we created a system that will not only allow you to track and manage your KPIs, we’re going to coach you on how to improve them so you can put more money in the bank. You can start by taking the Restaurant KPI Mastery Challenge to see how effective you are right now at running your restaurant. It just takes a few minutes and I am sure the results will shock you. Head over to www.restaurantKPImastery.com  to take the challenge. Okay, let’s dig into the conversation with Kelley Jones…

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Episode 52 – The New C-19 Economy with Chef Craig Shelton

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Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. On this episode I get to speak to James Beard award winning chef and consultant Craig Shelton as we discuss the new economy that will be formed from this crisis and how you can adapt to not only survive but to thrive.

Before we jump in to the interview allow me to ask you a question: Are you getting the help you need to take your restaurant to the level you know it can become? Are you the best version of yourself that you can be? If not, then we should have a talk about where your restaurant is now, where you want to be, and see if I can help you get there faster. Right now I am scheduling 1:1 Comeback calls for independent restaurant owners that want to get a plan together to rebound and recover from COVID-19. Here’s the catch, there isn’t one! I am will to give you an hour of my time if you are committed to showing up and being honest about how your restaurant is doing. This is not a call to whine about your team or your market. This is an action planning call to get you the restaurant you know it could be. Just head over to my website at www.therestaurantcoach.com to book your call today! Now, my calendar does fill up quickly, so don’t wait. Take some action and book you call with me today.

Okay, let’s jump into the conversation with Chef Craig Shelton…

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Episode 51 – A Post Coronavirus Marketing Plan with Bruce Irving

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Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. On this episode we have a conversation with the one and only Bruce Irving from Smart Pizza Marketing as we dig down into creating your post COVID marketing plan.

But before we get to the interview, let’s about your numbers. Allow me to be honest with you. COVID -19 isn’t your fault, but how you ran your restaurant before COVID-19 is. Tracking and managing certain Key Performance Indicators or KPIs has never been so important. In fact, I would bet that you could be leaving 5-15% on the table by not monitoring your KPIs. I partnered up with the leading KPI expert in the world, Darren Manzari and we created a system that will not only allow you to track and manage your KPIs, we’re going to coach you on how to improve them so you can put more money in the bank. You can start by taking the Restaurant KPI Mastery Challenge to see how effective you are right now at running your restaurant. It just takes a few minutes and I am sure the results will shock you. Head over to www.restaurantKPImastery.com  to take the challenge. Okay enough of the sales pitch, let’s jump into the episode with Bruce Irving.

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Episode 50 – How Restaurants Can Deal with COVID-19 with Bo Bryant

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Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. Today we have a special session focused on COVID-19 and what restaurants can do now to get through this pandemic. Joining me today is special guests Bo Bryant, The Restaurant Giant! Bo is an author and consultant based out of San Diego California. Now before we jump in I need to give a shout out to my favorite POS company out there Upserve. Not only do they have a badass point of sales system for your restaurant they also have the extras your need to be successful in the new Post COVID 19 economy with online orders and gift cards.

They are also a sponsor of my upcoming Conquer Online Restaurant Summit. What? You haven’t heard of it? It’s May 17-19 and it features 20 world class speakers from around the globe delivering 24 session that will get you ready for the new economy.

You can grab your seat at www.conquerrestaurantsummit.com.

Now let’s jump into the conversation with Bo Bryant.

Wrapping up, if you’ve never experienced the power of being in a mastermind group, this is your opportunity! I just relaunched my elite group called Restaurant Masterminds. It’s for independent restaurant owners looking for a plan to reopen your restaurant with confidence. We are creating a 10 step roadmap to get your restaurant ready to open!

Go to www.restaurantmasterminds.com to join today.

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Episode 49 – Focus On the Now with Eva Ballarin

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Welcome to a very special edition of the restaurant coach podcast. This coronavirus pandemic has really crushed not only the world, but the restaurant industry. Thousands of restaurants have closed permanently already and only the very strong will survive. In order to survive you are going to need to dig down deep in channel some inner strength that you may have not thought you had before. But you do, how I know this? Because you’re listening to this podcast. That makes you different than the average restaurant owner or operator. You want to grow you. You want to learn. You want to be better. You want more from yourself and your restaurant. And I’m here to give you that. On today’s show, I am very honored to have a dear friend of mine Eva Ballarin on the show. Eva is an international speaker, analyst, and hospitality lecturer who focuses on strategy. She is based in Barcelona Spain and speaks around the world helping restaurants maximize their potential through strategic innovation. So let’s jump into the episode.

Contact Eva: www.evaballain.com

Resources:

FREE Webinar: The Coronavirus Action Plan for Restaurants

https://www.therestaurantcoach.com/offers/aom4LoRW

Coming Soon: CONQUER: The C-19 Restaurant Online Summit – 3-days, 17 speakers, 24 sessions…FREE access. Featuring: Eva Ballarin, Ramon Dios, Kelley Jones, Andrew Freeman, Brian Duncan, Doug Radkey, Darren Manzari, Bo Bryant, Juliette Gust, and many more!

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Episode 48 – How to Become Unshakable

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Welcome to The Restaurant Coach Podcast! This Coronavirus Pandemic has shaken up the restaurant world across the globe! To get you through this, you are going to have to dig down deep inside yourself and summon those superpowers you have let become dormant over the last few weeks or maybe even years.

This is episode 48, and today you need to hang on for a rough ride (which means be prepared for a few F-Bombs to be dropped) because we are going to have a talk about unleashing those superpowers I just mentioned. How to stop playing small so you can break free from where you are to getting the restaurant and life you know it can be. Especially now! You are going to need to get primal if you want to not just survive, if you want to thrive. If you are listening to this podcast, I know you want to succeed. How do I know this? Because you are listening to THIS podcast, you are a badass. So time to stop whining about what we lost, it’s gone—time to focus on what we can gain from this. Opportunity always comes after set back. You can’t see it now…but, believe me, it’s coming and those that are ready to grab it will win! Now, Please let me be clear that I don’t use expletive language to insult or put people down. I use it to break certain behavioral patterns to get you to wake up and pay attention. You’re listening to this podcast because you want more. More time. More money. More life! To do that, we have to get raw, real, and Relevant. I don’t want you wasting another day not moving your restaurant and your life forward, even if it is just a little. So, I will challenge you. I will push you. I will drop a few select words so you can wake the fuck up. My first business mentor sat me down and told me that I sucked at building a business, and he was right. I knew how to run a restaurant. But there is a big difference between running a restaurant and building a brand. And if you don’t think so, then you and I must talk! So, my passion and mission is to shake you out of the comfort zone you are in so you can have it all! Okay, enough of my rant for the day…let’s dive into the topic for today’s show…

A few years ago during one of the meetings of a mastermind group I was in of restaurant consultants and entrepreneurs, one of the members said a word that really got me thinking. They said that you had to be Unfuckwithable. I just love that word. Now for this episode I want you to change that to Unshakable!

Want to schedule a call on how to set your restaurant up with a solid comeback plan for the new post C-19 economy that will be created?

Schedule a call with me: www.therestaurantcoach.com

 

 

 

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Episode 47 – What Restaurant Success Looks Like with Eric Cacciatore

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This is episode 47 of The Restaurant Coach Podcast, it is the cure for the common restaurant. I am a believer that success leaves clues and patterns. If you are a savvy operator, you’ll keep you eyes open to these clues much like a detective works a case, piecing together the common thread to solve the mystery. I can tell you that will 100% certainly that restaurant success is not rocket science, it’s people science. The Restaurant Freedom Formula™ is my signature roadmap that can help you break free from your restaurant running you. How would more profits and more time for what matters to you change your life. I talked to a restaurant owner the other day who is a single father trying to turn around his struggling restaurant that does close to $2M in sales and get his profits are slipping away to almost nothing. I hear these stories all the time and the sad part is that his solution is to throw more hours into work hoping that things turn around. Working harder is not the answer. It’s working smarter. You have heard the common saying that you need to work on your business and not in your business. Well, how exactly do you do that? You need a roadmap that will develop the three pillars that all successful restaurants understand: Culture, Systems, and Strategy. You are invited to book a 1:1 call with me personally to discuss where your restaurant is now, where you want to be in 90-days, and let’s create a plan to get you there. Just go to my website at www.therestaurantcoach.com

Remember that it’s the people that make or break a restaurant. And the man who can help shed some insight into those people problems is Eric Cacciatore, the host of the popular restaurant podcast Restaurant Unstoppable! Eric has interviewed over 690 people for his show and has traveled over 50,000 miles in two last few years meeting people and sharing their stories. I have been honored to be a guest on Eric’s podcast a couple times and In today’s episode I turn the tables around and I get to interview him! There are quite a few gold nuggets in this episode so let’s jump into the interview….

Show Notes:

The Subtle Art of Not Giving a Fuck

Episode 177:Octavio Mantilla

Episode 613: Horst Schulze

The Joe Rogan Experience

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Episode 46 – Don’t Settle For Average with Fred Langley

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Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. My mission is simple: to help independent restaurants move from the Valley of Mediocrity and ascend up the mountain of success to the level of becoming outstanding. For restaurant owners that means more money, more time, and more happiness. How is that possible? You start by not having your restaurant run you. We’ve all hear the advice that you need to work on your business and not in your business. Well, how do you do that? Schedule a call with me personally to discuss where your restaurant is now, where you want to be in 90-days, and let’s create a crystal clear path for you to get it. What’s the catch? You just need to head to my website at www.therestaurantcoach.com and schedule the call.

Now with that said, today I am joined on the show by restaurant expert, chef, fellow Coach, and software developer Fred Langley from Restaurant Systems Pro. This is a badass software system that will really help any independent restaurant add more to their bottom line! It’s the one platform that I recommend to all of my coaching clients. It will save you time so you can see more money in the bank. And who doesn’t want more money in their bank account? Fred has a fascinating background and story so let’s jump right into the conversation.

Book recommendation by Fred: Atomic Habits

 

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Episode 45 – Your Leadership Superpower with Brian Duncan

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Welcome to The Restaurant Coach Podcast! It is the cure for the common restaurant! This is episode 45 and today I am joined by my good friend, restaurateur, and wine god…and also the happiest man I know: Brian Duncan.

But before we jump into the conversation let’s talk about potential…your potential. The number one thing that will change your restaurant, change your life, change your money, change your relationships is you must raise your standards. Your restaurant and your life right now is a reflection of what you tolerate. Are you happy with that? If yes, that’s great! If your are not, you have to raise your standards and keep them up there. We all start out when we open our restaurant with high standards and as we get beat down from life and negative energy vampires we slow start to lower our standards until we lose who we are and what we stand for. We compromised and sold out. Well, it’s time to take it back. Time to get the restaurant and life you know you are capable of. Time to turn all those things you know you should do into a must do. You know what I’m talking about: you should workout, you should eat better, you should get more sleep, you should cost out your menu, you should fire that low performer on your team. You should and should and should all over yourself every single day. It’s time to stop shoulding and start doing.

You know that you should work on your business instead of in your business. So, how exactly do you do that? It starts with a conversation. Go to my website www.therestaurantcoach.com and schedule a call with me personally. We’ll discuss where your restaurant is now, where you want to be in the next 90-days, and I’ll give you a crystal clear plan to get it. You just need to take a little action and schedule a call. Now, let’s jump into my conversation with Brian Duncan and what is your superpower to getting the restaurant you want!

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Episode 44 – Why Service Sucks with Kelley Jones

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Welcome to The Restaurant Coach Podcast! It is the cure for the common restaurant! This is episode 44 and today I am joined by legendary restaurateur Kelley Jones of Kelley Jones Hospitality in Las Vegas. But before we jump in, allow me to go on a little rant about leadership. Leadership is the ability to put others before yourself. It is the ability to see potential in others and help them raise their standards so they play at a higher level. So many managers call themselves leaders when in fact they are just followers. They just maintain the status quo and don’t push the edge to move the brand forward. You need a true leader in your restaurant. If you are not that person, it’s okay to admit it. It’s not okay not to do anything about it. I know plenty of restaurant owners that should not be the leader of their organization, yet they refuse to step aside and allow a true leader to take the reigns and build the brand. If you are an owner, you don’t have to be the leader. You can just be the owner! I also know plenty of restaurant owners that have realized that their strength is not running the restaurant. Entrepreneurs are wired differently. Most are great at the startup stuff. They suck at the teamwork stuff. Sometimes the greatest thing you can do is admit you are not the best person for a job and then replace yourself.

You have probably heard many times that you need to work on your business instead of in your business. So, how exactly do you do that?

It starts with a conversation. Go to my website www.therestaurantcoach.com and schedule a call with me personally. We’ll discuss where your restaurant is now, where you want to be in the next 90-days, and I’ll give you a crystal clear plan to get it. You just need to take a little action and schedule a call.

Now, let’s jump into my conversation with Kelley Jones and why Service Sucks in America!

 

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