Tag Archives: Restaurant Coach

Episode 120 – The AI Tsunami Transforming Your Dining Experience with Zack Oates



Welcome to The Restaurant Coach Podcast, it’s the cure for the common restaurant. Today we have an exciting guest on the show. Zack Oates is the founder of Ovation, a company revolutionizing how restaurants connect with their guest through digital marketing, online surveys, SMS marketing, and, quite importantly, data analysis. Before we jump into the interview, let’s chat about the changes coming with AI. Artificial Intelligence (AI), which is dramatically reshaping the landscape of our world. The implications are vast and offer solutions to longstanding challenges. How can restaurants use this to get ahead of their competition? Listen in and find out…

Show Links:

Grab the FREE 3 Frames To Thrive Training Series

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 119 – The Framework That Saved My Restaurant



Ever felt like trying to solve the secret to restaurant success was like trying to solve giant Rubik’s Cube. Sit down and buckle up because this is going to be a wild episode! I am going to share with you, for the first time …since last Friday, The Framework that Changed My Restaurant & Double Restaurant Profits.

Donald Burns, The Restaurant Coach and author of the Your Restaurant Sucks Trilogy. Now, I’m sure I have said this 10,000+ times: All business problems are people problems.

I want to share with you some of the challenges that I faced back in the nineties when I opened my first restaurant….

Show Links:

Grab the FREE 3 Frames To Thrive Training Series

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 118 – The 12 BullSh*t Lies We Tell That Keeps Our Restaurants Stuck



Stop everything! Let’s have a serious talk about the 12 Bullshit Lies you are telling yourself that are holding your restaurant back!

Welcome to the Restaurant Coach Podcast, It is the cure for the common restaurant.

I’m sure that the catchy title got your attention! You might be saying to yourself right now: Bullshit lies? Who me?

Yes, you!

Now don’t take it too personally because we all lie to ourselves from time to time. Yes, even I do it, too, so welcome to the club! When you admit it and don’t let it control you, you can finally do something about it, and that’s exactly why you and I are here! I’m not going to give you a pass on your bullshit, I’m here to help you deal with your bullshit.

Show Links:

Grab the FREE 3 Frames To Thrive Training Series

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 117 – Innovate or Die!



Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. Let’s have a talk about trends and innovation. The #1 advantage you have as an independent restaurant is the ability to change and adapt to market trends fast! The sad thing is that most let fear control them and wait until they see others do it before they jump on board. By then your competitive advantage is gone. You have to take risks to get the rewards. If you saw that movie, “Air” about the team behind The Air Jordan shoes…that team made a big leap of faith and went all in on something that could have easily blown up in their face. They took a chance and bet it all. Are you one that is willing to take the leap? Are you one that sets trends or follows them? In the game of restaurants, it’s not survival of the fittest, but survival of the quickest. So let’s get started. Let’s talk, let’s innovate, let’s change and most importantly, let’s be the leaders of the game. Now, I want to invite you to take a seat and listen in on a presentation I did recently in Madrid at the famous Hospitality Innovation Planet. My session was all about trends and innovation. So take notes and see if there are any gold nuggets that might just work for your restaurant…

Show Links:

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 116 – Digital Maturity is the Way with Meredith Sandland and Carl Orsbourn



Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. Change. Weather you like it or not it’s happening. Most people don’t like change and long for the good old days…but the good old days weren’t always so good of your honest with yourself. Today I want to talk to you about two words: digital maturity. As we all know, the restaurant industry is highly competitive, and those who don’t adapt to the ever-changing landscape will be left behind. So let’s dive right into these the reasons why digital maturity is critical to restaurant success see how they can make a significant impact on your restaurant’s growth and long-term success with authors of Delivering The Digital Restaurant: The Path to Digital Maturity, Meredith Sandland and Carl Orsbourn.

Show Links:

Delivery The Digital Restaurant: The Path to Digital Maturity

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 115 – The Secret Sauce Behind Restaurant Success



Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant!

I want to talk to the restaurant owner that wants more from their restaurant and their life. The rest of you can just keep doing the same things you’ve been doing. Now, for those that want more…I want you to know you can have it if you’re willing to commit to becoming more!

Making a real commitment is pledge that you will make it happen. It’s not wishful thinking or hoping things work out. It’s committing to either finding a way or making a way. When you’re filling committed you go all in! And I mean ALL IN. You become so focused that it borderlines on obsession.

Let me warn you know that when you become obsessed with a target or goal those closest to you will try to talk you out of it. They’ll say things like “Why can’t you just be happy with what you have?” or “If you push too much you might lose it all.”

Only those willing to push past their limits can ever find out how far they can go.

Show Links:

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 114 – Sizzling Marketing Strategies with Bruce Irving



Marketing.

What’s hot and what’s not?

My guest today knows how to keep reinventing himself and his brands. Bruce Irving is the founder and host of Smart Pizza Marketing Podcast. He has multiple mastermind groups he runs for pizza restaurant owners, and decided to launch a travel agency with no real knowledge or experience and that brand will do over $3m in revenue this year!

Bruce is my go to resource for anything related to restaurant marketing and tends. Let’s jump in the studio and join the conversation….

Show Links:

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 113 – The Standards-Culture Connection



Welcome to the Restaurant Coach Podcast it is the cure for the common restaurant! I mean, who really wants to be common? I guess those that endorse mediocrity. Since you here listen to this podcast I know that is not you! Okay, I’ve had a few email recently asking about my group coaching program called Restaurant Masterminds. A mastermind group program is one where there is a high level agenda or curriculum. In all of my coaching programs we follow the 3P Framework of People, Product and then Process in that order. Trust me when I say that after working with thousands of independent restaurants that I will tell you the exact steps you must take to break free of your restaurant running you and you’ll take that information and try to change the order around because there is a part of it you don’t like to work on and you’ll mess it all up.

Show Links:

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks

Learn more about Restaurant Masterminds


Episode 112- Why New Year’s Resolutions Don’t Work



Happy New Year and welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. Well it’s a new year and that means one thing…New Year’s resolutions! Now before you go crazy and start looking into your crystal ball for what might be. Let’s have a talk about why most resolutions fail for independent restaurants.

If you’re an independent restaurant looking to make changes in the year ahead, setting goals or resolutions can be a great starting point. But it’s important to understand why some resolutions may not succeed and be prepared for potential obstacles. So here are five reasons why your New Year’s resolutions may fail.

Show Links:

Grab a Seat for my New Year New RestaurantPlanning Workshop

Get the FREE 3 Frames To Thrive Training Series

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks


Episode 111 – The Most Common Menu Mistakes Restaurants Make



Let’s talk about your menus. Your menu is your #1 marketing and profitability tool and yet so many just throw their menu’s together and wonder why they are not the cash cow they are suppose to be. Well, maybe you menu is too aggressive for your market…

Show Links:

New Year New Restaurant Planning Workshop

Grab a Seat for The Restaurant Owner Bootcamp January 30-31, 2023

Get the FREE 3 Frames To Thrive Training Series

Book A 1:1 Success Strategy Session

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join The Restaurant Coach Nation for FREE!

Grab the Audio Book of Your Restaurant Sucks