Tag Archives: Leadership

Episode 139 – Balancing Life and Profits with Angela Hepler

Podcast, , , , , , , , , , , , , , , , , , ,

Ever feel like running your restaurant is running you into the ground? You’re not alone. This week on The Restaurant Coach Podcast, we’re diving into a game-changing conversation with Angela Hepler, a Certified Restaurant Coach™ who’s mastered the art of balancing a thriving, profitable restaurant without letting it take over your life.

Angela uses the transformative TRC Method™, proven in over 2800 restaurants, to shift from daily grind to strategic growth and personal well-being. 🌟

What to Expect:

  • Uncover Angela’s secrets to implementing mindfulness in the chaos of the restaurant world.
  • Discover actionable strategies for stepping back without stepping away from profitability.
  • Learn how to be present, mindful, and still kick ass in the industry.

Plus, we’re excited to share details about our upcoming partnership with Restaurant Growth and the launch of The Restaurant Accelerator™ 2.0 Coaching Program. This is your pathway to not just owning a restaurant, but owning your life as well.

Tune in to find out how to transform your restaurant into a business that thrives, allowing you to live the life you’ve always wanted.

Ready to elevate your restaurant game?

Join our FREE 2-hour Masterclass at www.RestaurantCoachMasterclass.com or explore www.RestaurantGrowth.com for more on how we’re taking restaurant coaching to the next level.

Don’t let your restaurant dream own you. It’s time to own your dream. Listen now!

Podcast: Play in new window | Download

Subscribe: RSS

Episode 138 – Why Working IN Your Restaurant Isn’t Working

Podcast, , , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach™ Podcast, it IS the cure for the common restaurant.

Are you feeling ensnared in the relentless grind of daily operations at your eatery? You’re not alone. Many restaurant owners find themselves stuck in a loop, constantly working IN their business, which ultimately stunts their growth and hampers profitability. However, there’s a silver lining, and in our latest episode, we tackle this pervasive issue head-on.

Transitioning from operations to ownership isn’t just a shift in tasks; it’s a complete paradigm shift in how you view and run your restaurant. This change is crucial for scaling up, boosting profits, and reigniting your passion for the hospitality industry. We’re here to guide you through actionable strategies that can facilitate this essential transition.

Why This Transition Is Essential

Staying entrenched in day-to-day tasks not only exhausts you but also prevents you from seeing the bigger picture. Without the space to strategize and innovate, your restaurant’s growth is capped. Shifting towards a more ownership-centric role allows you to apply your vision more effectively, laying down the groundwork for a thriving, scalable business.

Strategies to Make the Shift

  1. Empower Your Team: Build a reliable management team to handle daily operations. Trust and delegation are key to freeing up your time for bigger projects.
  2. Implement Robust Systems: Systems are the lifelines of a successful operation. With the right processes in place, your restaurant can operate smoothly, even in your absence.
  3. Prioritize Growth: Use your newfound bandwidth to focus on expansion strategies, be it through enhancing your current setup, opening new locations, or exploring franchising.
  4. Refine the Guest Experience: Step back to view your restaurant from a guest’s perspective. This vantage point is invaluable for making tweaks that significantly enhance the dining experience.
  5. Invest in Personal and Professional Growth: With the operational weight lifted, invest time in your growth. Engage with industry leaders, attend seminars, and stay updated on trends to keep your business at the cutting edge.

Embarking on Your Journey

Making the leap from day-to-day operations to strategic ownership is both a challenge and an adventure. It demands a change in mindset, a readiness to relinquish control over the minutiae, and a dedication to driving your restaurant towards a brighter, more profitable future.

Dive into this episode for an in-depth discussion on these strategies and begin your transformation from an overworked operator to a visionary owner. The path to elevating your restaurant begins now.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Show Links:

Take my FREE TRC Method™ MASTERCLASS!

Get my latest book Savage Restaurant Success!

Podcast: Play in new window | Download

Subscribe: RSS

Episode 137 – 10 Shocking Lessons From Restaurant Coaching

Podcast, , , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach Podcast, it is the CURE for the common restaurant.

Discover the game-changing lessons I’ve gained from coaching over 2800 restaurants over the last 14 years!

In this episode, I share invaluable insights gleaned from coaching diverse restaurants worldwide.

From the importance of knowing your numbers and core values to tackling bad hiring habits, time management, and marketing strategies, these lessons will redefine your approach to restaurant management. Learn from real stories, avoid common pitfalls, and elevate your restaurant game! If you want the full playbook on how to grow your restaurant to 4X revenue, and finally move to spending your time working on the business rather than in it, then…

Subscribe and gear up for a strategic overhaul of your restaurant business, courtesy of The Restaurant Coach™️

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Show Links:

Take my FREE TRC Method™ MASTERCLASS!

Text With Me Directly & Get Tips To Make Your Restaurant Better

Grab my FREE Menu Design Training

Podcast: Play in new window | Download

Subscribe: RSS

Episode 136 – Profit Pitfalls: The Biggest Blunders That Restaurants Make

Podcast, , , , , , , , , , , , , , , , , , ,

🎙️ Welcome to The Restaurant Coach™️ Podcast, it IS the cure for the common restaurant.

Strap in, restaurant warriors. Today, we’re embarking on a reconnaissance mission into the treacherous terrain of the restaurant business. The battlefield is fraught with hidden dangers that can sabotage your success and obliterate your bottom line. Here’s a covert peek at just a few of the 19 insidious profit pitfalls that are laying in wait to ensnare unwary restaurateurs.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

1. The Great Food Cost Illusion:

  • Mismanaging your food costs is like letting a fox guard the henhouse. Unchecked, it’ll devour your profits piece by piece until there’s nothing left but bones.

2. The Menu Behemoth:

  • An overloaded menu isn’t just a diner’s dilemma; it’s a logistical nightmare. Streamlining is not just chic; it’s efficient, cost-effective, and sanity-saving.

3. Training on the Back Burner:

  • Neglecting staff training is akin to fielding a team of rookies against the seasoned pros. The result? A game lost in customer service, efficiency, and morale.

4. Ghost Marketing:

  • Assuming your restaurant’s awesomeness will ‘just get out there’ is like whispering in a hurricane. If your marketing isn’t making waves, you’re drowning in obscurity.

5. The Guest Experience Black Hole:

  • Overlook the guest experience, and watch your reputation get sucked into the void. In the age of viral reviews, this is one black hole from which there’s no return.

Intel Briefing:

Feeling the adrenaline yet? Good. Because there’s more where that came from. We’ve got 14 more profit-draining booby traps to unveil, each one a lesson in what NOT to do if you want your restaurant to not just survive, but thrive.

Mission Brief:

Dare to join us as we deep-dive into each of these profit pitfalls? We’re not just pointing out landmines; we’re handing you the map and the tools to navigate through them. Your mission, should you choose to accept it, involves transforming these pitfalls into stepping stones towards your restaurant’s financial fortitude.

Subscribe and gear up for a strategic overhaul of your restaurant business, courtesy of The Restaurant Coach™️.

Show Links:

Take my FREE TRC Method™ MASTERCLASS!

Text With Me Directly & Get Tips To Make Your Restaurant Better

Grab my FREE Menu Design Training

 

Podcast: Play in new window | Download

Subscribe: RSS

Episode 135 – 5 Menu Pricing Hacks

Podcast, , , , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach™ Podcast, it is the CURE for the common restaurant.

Do you want to learn the secrets of menu pricing?

In this episode, I will share the 5 game-changing tips to ensure you win the menu pricing game once and for all. If you want the full playbook on how to grow your restaurant to 4X revenue, and finally move to spending your time working on the business rather than in it, then…

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Subscribe for more straight-shooting advice and transformative strategies.

Show Links:

Take my FREE TRC Method™ MASTERCLASS!

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Grab my FREE Menu Design Training

 

Podcast: Play in new window | Download

Subscribe: RSS

Episode 134 – Building a Service Team That Doesn’t Suck!

Podcast, , , , , , , , , , , , , , , , , ,

If you’re ready to transform your restaurant, boost revenue, and step into a leadership role instead of being buried in day-to-day operations, then this episode is your game-changer!

In this session of The Restaurant Coach Podcast, I unveil a powerful 5-step plan to create a service team that not only excels but dominates your market.

From understanding your role as a leader to the crucial practice sessions, we’re diving deep into building a team that stands out.

If you want the full playbook on how to grow your restaurant to 4X revenue, and finally move to spending your time working on the business rather than in it..book a call with me.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Subscribe for more straight-shooting advice and transformative strategies.

Show Links:

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Podcast: Play in new window | Download

Subscribe: RSS

Episode 133 – Break Habits and Get The Restaurant You WANT!

Podcast, , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach Podcast, the cure for the common restaurant.

In today’s episode, we’re diving into a topic that hits close to home for many restaurateurs: habits. It’s a simple truth that the success of your restaurant directly mirrors your personal and professional habits. But what happens when those habits contribute more to burnout than to breakthroughs?

I recently led a deep dive with my Restaurant Masterminds group, exploring the art of breaking old habits and installing new ones. The goal? To shift from feeling overwhelmed by your restaurant to truly owning your role as its leader.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Why Habits Matter:

Your daily routines, the systems you use, how you manage time, and even the way you communicate with your staff and customers are all habits. Some of these habits bolster your restaurant’s growth, while others might be silently sabotaging it.

Breaking Free from Burnout:

Burnout doesn’t have to be a badge of honor. It’s a sign that something within your operational habits needs to change. During the call, we uncover strategies to identify which habits are holding you back and how to replace them with practices that empower you and your team.

Installing New Habits:

Transitioning from harmful habits to beneficial ones isn’t an overnight process. It requires awareness, intention, and the right tools. We discuss actionable steps to make this transition smoother and more sustainable.

Interested in More?

If you’re intrigued by the possibility of transforming your restaurant’s trajectory through better habits, I invite you to explore further. Visit TheRestaurantCoach.com for a complimentary Restaurant Assessment and discover which coaching program aligns with your needs.

🔗 Get Your Free Restaurant Assessment

Let’s Make Change Happen:

This Mastermind call isn’t just a discussion; it’s a call to action. It’s an opportunity to take a hard look at the habits forming the foundation of your restaurant and to make the necessary adjustments. From refining daily operations to enhancing leadership skills, the path to breaking free starts with you.

Subscribe for more straight-shooting advice and transformative strategies.

Show Links:

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Podcast: Play in new window | Download

Subscribe: RSS

Episode 132 – 5 Things Your Staff Hates About You

Podcast, , , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach Podcast, the cure for the common restaurant.

Leadership in the restaurant industry is not for the faint of heart. It’s a constant battle, a dance with a beast that can either make you a hero or leave you in the dust. And while you’re out there, loving every moment of this wild ride, including the team you often find yourself complaining about, it’s time for some hard truths.

Yes, we all have our moments of fantasizing about drastic measures when the pressure mounts, but did you know your team might be doing the same about you? Behind the dedication and hard work, there are certain… let’s call them “leadership habits,” that your team desperately wishes you’d drop.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Here’s what you need to know before you become an unwitting star on a milk carton:

  1. Your Chronic Lateness:
    • Nothing screams hypocrisy louder than enforcing rules you casually break. Remember, respect starts with self-respect and punctuality.
  2. Playing Favorites:
    • This isn’t a reality TV show where you need to pick a favorite contestant. In the real world, favoritism only breeds resentment and disrupts team dynamics.
  3. Banker’s Hours Syndrome:
    • Leadership isn’t a 9-5 job. Being visible, especially during peak times, shows commitment and earns you respect. Don’t be the leader who disappears when the going gets tough.
  4. The Office Hermit:
    • If your team suspects you’re more interested in your office’s wall décor than the restaurant’s operations, it’s time to step out. Leadership is about presence, not seclusion.
  5. Fear of Firing:
    • Holding onto underperformers out of fear or indecision doesn’t just hurt your restaurant; it undermines your authority and poisons the team culture.

What This Means for You:

Recognizing these uncomfortable truths is the first step towards becoming the leader your restaurant needs. It’s about more than just avoiding being the topic of disgruntled staff chatter; it’s about embodying the leadership qualities that inspire loyalty, respect, and high performance.

🔗Discover Warrior Restaurants

This episode serves as a wake-up call. Are you ready to make the necessary changes, or will you continue riding the bull, hoping for the best? The choice is yours, but remember, true leadership requires action, accountability, and a willingness to grow.

Subscribe for more straight-shooting advice and transformative strategies.

Show Links:

Book A 1:1 Success Strategy Session to learn about TRC METHOD

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Podcast: Play in new window | Download

Subscribe: RSS

Episode 131 – 4 Marketing Myths You Need To Abandon NOW!

Podcast, , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant.

In our latest episode, we’re smashing some of the biggest marketing myths that have been holding back restaurants and bars. I’m Donald Burns, The Restaurant Coach, and it’s time to expose these myths for what they are – total BS.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Myth #1: Big Money Equals Effective Marketing

  • Busted: You don’t need to break the bank to make an impact. Forget generic social media posts; it’s about being creative, courageous, and a little weird. Think about it: a wing warrior challenge or a seductive wing-eating video will grab attention way more than a standard wings and beer photo.

Myth #2: Marketing Creates Your Brand

  • Busted: No amount of marketing can fix a bad brand. Your brand is your core values, your purpose, and the emotions you evoke. Marketing is just the messenger. Remember: People buy why you do it, not what you do.

Myth #3: Instant Marketing Results

  • Busted: Marketing is a marathon, not a sprint. Think of it as planting seeds for a future harvest. Post daily, engage with your audience, and give it time to mature. Expecting instant results is like expecting a tidal wave from a pebble.

Myth #4: Facebook Is All You Need

  • Busted: Relying solely on Facebook for marketing? Time to diversify. Explore Instagram, IGTV, and don’t underestimate the power of a good old email blast. And remember, video content is king.

Breaking Free from the BS

  • Becoming better at marketing means ditching outdated tactics and embracing the truth. You’ve got the myths busted now; it’s time to take action with these newfound insights.

🔗Discover Warrior Restaurants

Are you ready to break free from the same old ineffective marketing strategies and start seeing real results? Join us in this episode for a no-nonsense approach to revamping your restaurant or bar’s marketing strategy.

Subscribe for more straight-shooting advice and transformative strategies.

Show Links:

Book A 1:1 Success Strategy Session to learn about TRC METHOD

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Podcast: Play in new window | Download

Subscribe: RSS

Episode 130 – Why Your 80 Hour Workweek is Stupid

Podcast, , , , , , , , , , , , , , , , , ,

Welcome to The Restaurant Coach Podcast, the cure for the common restaurant.

In our latest eye-opening episode, we’re tackling a taboo yet critical topic in the restaurant industry – the glorification of the 80-hour workweek. It’s time for a hard-hitting reality check: your 80-hour workweek is not just exhausting; it’s downright stupid.

🔗 BOOK AT STRATEGY SESSION WITH DONALD

Breaking Down the Myth:

The industry has long worn the 80-hour workweek as a badge of honor, a testament to dedication and hard work. But at what cost? We delve into the physical, mental, and emotional toll this unsustainable work culture takes on restaurant owners and their teams.

The Cost of Overworking:

  • Physical and Mental Health: Long hours on your feet, stress, and lack of sleep are a recipe for disaster.
  • Personal Relationships: When was the last time you had a meaningful interaction with your loved ones?
  • Business Blindness: Being overworked can lead to poor decision-making and a lack of innovation.

Smarter Not Harder:

This episode isn’t just about highlighting the problem; it’s about offering solutions. Learn how to:

  • Streamline Operations: Implement systems that work so you don’t have to overwork.
  • Delegate Effectively: Understand the art of delegation and why it’s crucial for your business and personal well-being.
  • Find Balance: Realign your priorities to find a balance between work, life, and health.

Beyond Business with Warrior Restaurants:

But success isn’t just about running a smooth operation; it’s about mastering a lifestyle that goes beyond the kitchen. That’s where Warrior Restaurants comes in. This revolutionary program is not just another coaching session; it’s a holistic approach to transforming every aspect of your life.

Imagine:

  • Your body as a source of energy and vitality, not just a stress container.
  • A mindset built for achieving dreams, not just daydreaming.
  • Quality time with family, free from the shackles of constant restaurant demands.
  • Building real, lasting wealth, not just making ends meet.

🔗 Discover Warrior Restaurants

Join the Movement:

This isn’t just a dream; it’s a reality for those brave enough to take the leap with Warrior Restaurants. In today’s episode, we’ll give you a taste of what it’s like to be on this transformative journey.

It’s time to redefine what it means to be successful, both in your restaurant and in life. Let’s dive into the call and set you on the path to success, balance, and fulfillment.

Show Links:

Book A 1:1 Success Strategy Session to learn about TRC METHOD

Text With Me Directly & Get Tips To Make Your Restaurant Better

Join TRC Vault for FREE!

Grab the Audio Book of Your Restaurant Sucks

Podcast: Play in new window | Download

Subscribe: RSS