Tag Archives: Culture

Episode 83 – The Cure For the Labor Crisis

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Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. So let me ask you a question…are you having a hard time finding people to work at your restaurant? I hear from so many restaurant owners each week saying that the war for talent is on like Donkey Kong. But is it really? Do we have a war FOR talent or is this in reality a war WITH talent. When people say that “These kids today just don’t want to work” my reply is “that’s not true. They just don’t want to work for you.” I want to share with you today the same cure I teach members of my Restaurant Accelerator Coaching Program. I can say with 100% certainty that when you implement the things I am going to share with you on this episode, you won’t have a labor shortage again. And all of this started with a dream I had….

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Book A Success Strategy Session

Restaurant Owner Bootcamp

Restaurant Success Summit

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Episode 75 – The REAL Secret to Restaurant Success is Culture

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Welcome to The Restaurant Coach Podcast! It is the cure for the common restaurant. I’m putting the final edits on my third book called Your Restaurant Culture Sucks. I choose the topic of culture because I think it is the secret sauce that separates the good, from the great, from those that truly are outstanding in their market. Culture isn’t something that can be fixed quickly, especially if you’ve allowed a toxic one to run amuck in your restaurant. Today’s session is from a session I did in February 2020 at Hospitality Innovation Planet in Madrid. It has to be one of my favorite shows to speak at because they people there are like sponges when it comes to learning and improving themselves. The production is organized by my good friend and fellow consultant Eva Ballarin who runs a world class congress for those that want to become their best. If you have the chance to go then this is one show you want to put on your bucket list! Let’s go have a seat and image you’re there with me in Spain…

Show Links:

Hospitality Innovation Planet

Eva Ballarin

Schedule a 1:1 Strategy Session with Me

Join The Restaurant Coach Nation

Take The Restaurant Checkup

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Episode 72 – The Four Building Blocks To Culture

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Welcome to The Restaurant Coach Podcast…it is the cure for the common restaurant.

Each week I receive several questions from some restaurant owners frustrated and trying to get by in from their team… but the most common one is, “Why won’t my staff use my checklist?”

Great question! The short answer is you haven’t told them why they are important to them. With that being said your real issue isn’t how to create accountability among the team. The real issue is not understanding how accountability fits into the overall culture of your restaurant. You see there’s a strategy and a framework for everything.

So your options here are 1) Keep going down the rabbit hole trying to Google and YouTube answers of how to get team buying and ultimately waste more time and become increasingly frustrated in the process or 2) You could follow a proven step-by-step process that helps driven restaurateurs, motivated restaurant leaders, and independent restaurant owners like you double their profits while reducing the hours they work in the restaurant in as little as six months.

Now if I were already your coach I know which one I encourage you to choose. Now if you choose option one, no worries. Feel free to keep banging your head against the wall. Now if you think option two sounds better, if you’re tired of working long hours in your restaurant, if you don’t want a complex plan, and if you’re tired of trying to figure it all out by yourself then here’s what I recommend.

Book a free 45 minute success strategy session with me.

What we’re gonna do is just have a crystal clear conversation about what’s holding you back. I’m going to help you map out the step-by-step strategy that you can start using now to achieve your goals and will also see if I might be a good fit to help you reach those goals even faster. What’s the catch? You just need to take action and book it. Head over to my website at therestaurantcoach.com and book your strategy session with me now.

Today’s episode is taken from a free training I do every Sunday inside my private Facebook group called The Restaurant Coach Nation. You’re welcome to join the group for free just head over to Facebook look for The Restaurant Coach Nation, answer three simple questions that verifies that you actually work in the restaurant industry and you’re in.

It’s pretty simple right? All right let’s jump into the four building blocks to creating an outstanding culture. Fair warning, if you do not have all of these blocks in order your restaurant could be suffering. So take notes and let’s get to it.

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Episode 70 – Create a Culture That Attracts Talent

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Welcome to The Restaurant Coach Podcast! It is the cure for the common restaurant. Today, was the first day for a series of LIVE training sessions that I am offering to members of my private Facebook group call The Restaurant Coach Nation. If you missed it, have no fear because this episode is going to take you inside the training session so you can get the information. Better yet will me to join The Restaurant Coach Nation of Facebook for FREE. You just need to answer three questions that keeps the riff raff out of the group! Head over to Facebook and search for The Restaurant Coach Nation or you can click the link here in the show notes. So, the training today was all about how to hire better and it starts with how you cultivate your culture. Let’s jump in…

Click Here to JOIN TRC Nation

Is coaching right for you and your restaurant? Let’s talk about where your restaurant is now and where you want to be in 90-days. Book a FREE Success Strategy Session!

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Episode 58 – Create a Michelin Star Culture with Terrance Brennan

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Welcome to The Restaurant Coach ™ Podcast, it is the cure for the common restaurant. Are you setting the expectations for your team? Are you really holding them accountable? You might be a little disappointed with yourself when you get honest about what is really going on inside your restaurant’s culture. Your restaurant’s culture is the life force of your brand. It creates energy that transcends and influences your staff. It trickles down, encompassing and shaping the guest experience.

Now on today’s show I am honored to have on this episode a good friend and Michelin Star award winning chef, Terrance Brennan. For as many awards as this man has won, I am in awe of how humble he is. This is a true leader in the restaurant world. Let’s jump into the interview

Show Links: www.terrancebrennan.com

I want to hear from you! The easiest way to reach me is to text! +1 (505) 393-4750

 

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Episode 42 – 6 Steps to Set Your Restaurant for Success in 2020

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Welcome to The Restaurant Coach Podcast, it is the cure for the common restaurant. Soon, the end is coming. Well the end of the year and like it or not 2020 will be here! Right now you are most likely making big plans and promises to yourself that 2020 is going to be your year! You are going to finally stop playing small and conquer your market.

Yeah, I know you made those same promises at the beginning of this last year too. This next year is going to be different, right?

Oh, Not so fast.

You need a better plan if you want to make 2020 your best year ever for your restaurant. Those big goals are not going to happen without one. In fact, the bigger your goals, the bigger and more badass plan you need to have to ensure they happen. That’s the thing most fail to do, write down a plan and then take action each day to seeing if you are moving closer to hitting those targets. Stop trying to keep all that stuff in your head and start writing it down where you can put it into a damn action plan!

Restaurant success isn’t rocket science, it’s people science. Once you understand that (and more importantly yourself) you’ll be on your way to finally breaking free from where you are now.

Here are 6 steps you must take to set your restaurant up for massive success in the new year or any year for that matter!

WAIT! The Restaurant Success Summit Recordings

The first annual Restaurant Success Summit was November 23-24, 2019 in Tucson, AZ. 

5 industry experts from around the world came and shared their insights into getting the restaurant you want! If you were there, you know how powerful the two-day conference was! If you missed it you can still get valuable information from the recordings.

To make sure you get value, I added 15 additional hours of training videos from workshops and my private education stash!

What you’ll get:

  • The Restaurants Success Summit Live Stream Recordings – Both Days (20 hours)
  • The 10X profit Series Seminar with Donald Burns & Bo Bryant
  • Team USA Sessions at Hospitality Innovation Planet 2019
  • Recording of Winning The War for Talent Webinar
  • The 222-page downloadable Restaurant Success Summit Workbook
  • Speaker Presentations Downloads

This is 35 hours of pure restaurant education that will get you closer to having the restaurant you want! 

What attendees of The Restaurant Success Summit had to say: 

“Truly a fascinating weekend. Every speaker brought value. Thank you!” -John Lenertz. Owner, Hickory Jack’s BBQ

“No words. An amazing experience!” – Ximena de Obaldía, Owner, El Trapiche Restaurante

“It was amazing, very informative, very educational. I know my team, and I learned so much. We are excited to execute.” -Johnny Robertson, Owner, Outlaw Grill

GET ACCESS NOW

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Episode 29 – Connecting With Presence with Chloe DiVita

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Welcome to The Restaurant Coach™ Podcast it is the cure for the common restaurant. Today my guest is Chloe DiVita. An empowerment mentor and digital strategist who has worked with some amazing brands like BlogPaws. She is a sought-after public speaker that helps people connect their message with their community.

Connect with Chloe:

Website

Instagram

Twitter

LinkedIn

In closing…

Connecting is important for your brand to truly stand out. You have to connect with the guest and you have to connect with your team. Too many restaurants focus on the guest experience and ignore the team experience. You have to have both and some would argue that you should focus on the team experience a little bit more. Culture does flow down, not up. How you treat your team is how your team will treat your guests. Don’t neglect that.

If you are looking for more tools to take your restaurant to the next level, go and stop by The Restaurant Coach™ Website. Sign up for my FREE 4-Part Course called The Restaurant Success Series. Yes, you heard correct, it’s FREE. I really want to help you get the restaurant you want. The course shows you four keys it takes to run a successful restaurant. If you want more intense results then email me to schedule a call about my Restaurant Masterminds Group or for  a conversation on a customized restaurant coaching program for your restaurant. Visit The Restaurant Coach today.

If you have not picked up a copy of my book Your Restaurant Sucks! Embrace the suck. Unleash your restaurant. Become outstanding on Amazon…what are you waiting for? There is also little known deal that when you pick up a paperback copy, you get the Kindle version for free. I love to hear from listeners on topics or questions you would like to have my guests on this show answer, so email me at donald@therestaurantcoach.com

 

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Episode 28 – Culture for Dummies with Mike Ganino

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Welcome to The Restaurant Coach™ Podcast it is the cure for the common restaurant. Today I am extremely honored to have Mike Ganino as my guest today. Mike is a culture guru and has a book being released in May title Culture for Dummies.

Connect with Mike:

Website

Instagram

Twitter

LinkedIn

Special Gift for Podcast Listeners: http://www.mikeganino.com/donald

Buy Mike’s Book on Amazon!

In closing…

Your restaurant’s culture is the life force of your brand. It creates energy. That energy transcends and influences your staff. That trickles down to encompass the guest experience. To those on the outside looking in, it can be either a beacon or a warning sign. Never underestimate the power culture has on your restaurant’s bottom line.

If you are looking for more tools to take your restaurant to the next level, go and stop by The Restaurant Coach™ Website. Sign up for my FREE 4-Part Course called The Restaurant Success Series. Yes, you heard correct, it’s FREE. I really want to help you get the restaurant you want. The course shows you four keys it takes to run a successful restaurant. If you want more intense results then email me to schedule a call about my Restaurant Masterminds Group or for  a conversation on a customized restaurant coaching program for your restaurant. Visit The Restaurant Coach today.

If you have not picked up a copy of my book Your Restaurant Sucks! Embrace the suck. Unleash your restaurant. Become outstanding on Amazon…what are you waiting for? There is also little known deal that when you pick up a paperback copy, you get the Kindle version for free. I love to hear from listeners on topics or questions you would like to have my guests on this show answer, so email me at donald@therestaurantcoach.com

 

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