Tag Archives: Andrwew Carlson

Episode 66 – Get Your Mindset Right with Andrew Carlson

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Welcome to episode 66 of The Restaurant Coach Podcast. It is the cure for the common restaurant.

Let me ask you a question. Have you ever considered joint a mastermind group. No, not Dr. Evils mastermind group like in Austin Powers. I’m taking about a group of independent restaurant owners like you that are sick and tired of their restaurant running them. In a mastermind group you get the best of coaching and consulting. Weekly educational calls where we share the roadmap to getting the want and the life you deserve. Plus, a Q&A call where we answer your questions live so you can get immediate answers to your challenges that you face at your restaurant. I joined my first mastermind about 5 years ago and it totally changed my mindset and my business forever.

I want you to experience they same results for your restaurant so here’s the deal. You can try out my mastermind group called Mastermind Foundations for 30-days for FREE! That’s right. Jump in today and joint the fasting growing restaurant mastermind group out there. All you need to do is head over to www.restaurantssimplified.com and click the Start now for Free button. It’s that easy.

Mindset is my favorite thing to talk about in my coaching programs is mindset because it is the one thing that you can improve immediately to start getting the restaurant you want and the life you deserve. I know you want a new checklist or some way to brainwash your team to follow your every command. Sorry, but any change to your restaurant is going to have to start with you. Your attitude. Your behavior. Your habits. Your mindset. Today my guest is not only a great friend and colleague in the industry, he is also a mindset coach that has over 100K followers on Tik Tok that tune into his tips to get their mindset on the right track. Let’s jump into the TRC studio with my guest…Andrew Carlson.

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Episode 30- Customer Service with Andrew Carlson

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Welcome to The Restaurant Coach™ Podcast it is the cure for the common restaurant. Today my guest is author, speaker, and customer service guru, Andrew Carlson.

Carlson Hospitality was founded by Andrew Carlson in 2017 with a single mission: to help restaurants create a sustainable business and impact their community through service in Los Angeles. We approach each of his clients with fresh eyes and develop custom-made strategies. Let Andrew help you make your dreams a reality.

Connect with Andrew:

Website

Instagram

Twitter

LinkedIn

Get Andrew’s book: Customer Service is the Bottom Line

In closing…

Incredible service not only is comprised of the mechanical aspects like serving from the left and clearing from the right, it also contains the human element. That’s called hospitality. When you combine the mechanical and human together it creates that synergy that today’s guests have come to expect. Here’s the real secret to amazing service… It has to be constantly managed and monitored. I’m a big believer that incredible service teams are orchestrated and guided like a well-choreographed ballet.

If you are looking for more tools to take your restaurant to the next level, go and stop by The Restaurant Coach™ Website. Sign up for my FREE 4-Part Course called The Restaurant Success Series. Yes, you heard correct, it’s FREE. I really want to help you get the restaurant you want. The course shows you four keys it takes to run a successful restaurant. If you want more intense results then email me to schedule a call about my Restaurant Masterminds Group or for  a conversation on a customized restaurant coaching program for your restaurant. Visit The Restaurant Coach today.

If you have not picked up a copy of my book Your Restaurant Sucks! Embrace the suck. Unleash your restaurant. Become outstanding on Amazon…when would NOW be a good time? There is also little known deal that you can pick up both Andrew and my book for a great package price (Plus the Kindle versions too)! I love to hear from listeners on topics or questions you would like to have my guests on this show answer, so email me at donald@therestaurantcoach.com

 

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Episode 18 – Crush Your Goals!

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Welcome to The Restaurant Coach Podcast. It is the cure for the common restaurant. This is episode number 18 and I am honored to have as my guests Andrew Carlson author of Customer Service is the Bottom Line and Bruce Irving from Smart Pizza Marketing. This segment was from my Facebook Live Show on Monday evening at 7:30 pm MST. Tonight we talk about crushing your goals for the year!

Links:

The Restaurant Coach Facebook Page

Smart Pizza Marketing

Andrew Carlson’s Website

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