Episode 98 – The Key to Restaurant Success



So, how are you? How is your restaurant? If I asked to describe your restaurants culture to me what would you say? Better yet, if I asked your team to describe your restaurant’s culture, what would they say? Would you be nervous if I showed up at your restaurant today and started asking the team questions about how you were as a leader or would you feel confident that they would only have great things to say. The truth will set you free, but first it will piss you off. That requires you to be completely honest about where your restaurant is now as far as culture, product, and productivity. The four things that hold 80% of restaurants back is Ego, Pride, Denial and Mediocrity. I go into detail about each one of these in my new book Your Restaurant Culture Sucks. It is the third and final book in the Your Restaurant Sucks Trilogy and you can grab your copy on Amazon in either Kindle, Paperback, or hardcover editions. For those that like audio books…my first two books are available on Audible and iTunes now. Your Restaurant Culture Sucks is in production and should be available in September. On today’s episode I want to circle back to the one thing that separates the good from the great from the outstanding and that is…you guessed it: Culture. This training session is from a LIVE workshop did at Hospitality Innovation Planet in Madrid. So have a front row seat and let’s jump into the workshop…

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