Culture has gotten a lot of attention lately and honestly if you would have worked more to build an epic culture you most likely would not have 80% of the problems your restaurant has right now. Yes. Culture is that critical to restaurant success! #WriteThisShitDown – Culture is what separates the good from the great from the outstanding. My guest today knows first hand how important building the right culture is. Rick and Michelle Arsenal are the owners of The Bluebird Cafe & Grill in Orangeville, Ontario. Rick sat down with me to talk about the culture he works on everyday to build with his team as he puts people before profits. Let’s jump in to the interview…
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