Episode 11.0 – Wine, Team, and Culture with Brian Duncan



Welcome to another RCU Live Event sponsored by The Restaurant Coach™ University, the premier online learning platform for restaurants that want to maximize their potential and who understand that school is never out for the professional.

Tonight we are going to talk about three really fun topics on this episode: wine, teamwork and culture with probably the happiest man in Chicago…Brian Duncan from Down to Earth Wine Concepts and well known in The Windy City from his days as the owner of Bin 36. Brian’s knowledge, passion, humility, and humor are the elements that truly make him a great leader. 

He is part of an amazing new website that has an incredible amount of information about wine (of course), it’s call Go Wine!

His website: Go Wine

Connect with Brian on Social Media:

Twitter

Facebook

LinkedIn

Instagram


Episode 10.0 – Customer Service is the Bottom Line with Andrew Carlson



Welcome to another RCU Live Event sponsored by The Restaurant Coach™ University, the premier online learning platform for restaurants that want to maximize their potential and who understand that school is never out for the true professional.

Tonight we are going to talk about a topic that is always a hot button with restaurants and that is customer service. Customer service has really taken a beating over the last few years and to help me talk about why it has happened and what you can do to turn that around  I am very honored to welcome Andrew Carlson to the show.

His website: Andrew Carlson

Connect with Andrew on Social Media:

Twitter

Facebook

LinkedIn

Instagram

 


Episode 9.0 – Culinary Leadership with Chef Adam Lamb



Always great to have inspired leaders on the show. Today I had the chance to interview Chef Adam Lamb about one of our favorite topics…being a badass culinary leader!

Adam Lamb is an Author and Speaker who has spent the last 25 years as an Executive Chef running high profile restaurants, hotels and multi entertainment complexes. He leverages his passion and experience in his Coaching practice with Culinary Professionals, Business Owners & Thought Leaders all around the world. He is also the host of the only radio show for chefs by chefs, Chef Life Radio.

 

Contact Adam:

www.foodwerksinc.com

www.chefliferadio.com

adam@foodwerksinc.com

518-227-2055

adam.m.lamb (skype)


Episode 8.0 – Creating a Marketing Buzz with Bruce Irving



You are in for a real treat and lots of gold nuggets on how to build up you social media brand image. The episode was taken from a Facebook Live interview I did with Bruce Irving who is the owner of Smart Pizza Marketing. His brand helps out restaurants and pizzerias looking to ride the wave of social media to drive more traffic to their business.

His website: Smart Pizza Marketing

Connect with Bruce on Social Media:

Twitter

Facebook

LinkedIn

Instagram

iTunes


Episode 4.0 – Please Answer The Phone Correctly



Welcome to another episode of my podcast, The Restaurant Coach.

Restaurant operations 101….answer the phone correctly if you want more business.

Running a restaurant can be a challenge. I’ve been there and have solutions I picked up along the way that work in today’s market.

Thanks for listening. Please drop me a message for any topics you wish. I can be reached at db@donaldburns.net or contact me at www.donaldburns.net


Episode 3.0 The Code



Welcome to another episode of my podcast, The Restaurant Coach.

43,000 new restaurants open each year. By year three, 50% have closed their doors. 84% was due to poor management. Most could have been saved if they would have gotten help. Well, the coach is in!

Running a restaurant can be a challenge. I’ve been there and have solutions I learned along the way that work in today’s market.

Thanks for listening. Please drop me a message for any topics you wish. I can be reached at db@donaldburns.net


Episode 1.0 Collecting Data



Welcome to another episode of my podcast, The Restaurant Coach.

43,000 new restaurants open each year. By year three, 50% have closed their doors. 84% was due to poor management. Most could have been saved if they would have gotten help. Well, the coach is in!

Running a restaurant can be a challenge. I’ve been there. Here are solutions I picked up along the way that work in today’s market.

Thanks for listening. Please drop me a message for any topics you wish. I can be reached at db@donaldburns.net


Episode 2.0 It’s About Service



Running a restaurant can be a challenge. I’ve been there. Here are solutions I picked up along the way that work in today’s market.

Thanks for listening. Please drop me a message on any topics you wish. I can be reached at db@donaldburns.net

Welcome to another episode of my podcast, The Restaurant Coach.

43,000 new restaurants open each year. By year three, 50% have closed their doors. 84% was due to poor management. Most could have been saved if they would have gotten help. Well, the coach is in!