Monthly Archives: March 2017

Episode 10.0 – Customer Service is the Bottom Line with Andrew Carlson



Welcome to another RCU Live Event sponsored by The Restaurant Coach™ University, the premier online learning platform for restaurants that want to maximize their potential and who understand that school is never out for the true professional.

Tonight we are going to talk about a topic that is always a hot button with restaurants and that is customer service. Customer service has really taken a beating over the last few years and to help me talk about why it has happened and what you can do to turn that around  I am very honored to welcome Andrew Carlson to the show.

His website: Andrew Carlson

Connect with Andrew on Social Media:

Twitter

Facebook

LinkedIn

Instagram

 


Episode 9.0 – Culinary Leadership with Chef Adam Lamb



Always great to have inspired leaders on the show. Today I had the chance to interview Chef Adam Lamb about one of our favorite topics…being a badass culinary leader!

Adam Lamb is an Author and Speaker who has spent the last 25 years as an Executive Chef running high profile restaurants, hotels and multi entertainment complexes. He leverages his passion and experience in his Coaching practice with Culinary Professionals, Business Owners & Thought Leaders all around the world. He is also the host of the only radio show for chefs by chefs, Chef Life Radio.

 

Contact Adam:

www.foodwerksinc.com

www.chefliferadio.com

adam@foodwerksinc.com

518-227-2055

adam.m.lamb (skype)


Episode 8.0 – Creating a Marketing Buzz with Bruce Irving



You are in for a real treat and lots of gold nuggets on how to build up you social media brand image. The episode was taken from a Facebook Live interview I did with Bruce Irving who is the owner of Smart Pizza Marketing. His brand helps out restaurants and pizzerias looking to ride the wave of social media to drive more traffic to their business.

His website: Smart Pizza Marketing

Connect with Bruce on Social Media:

Twitter

Facebook

LinkedIn

Instagram

iTunes