Monthly Archives: February 2013

Episode 4.0 – Please Answer The Phone Correctly



Welcome to another episode of my podcast, The Restaurant Coach.

Restaurant operations 101….answer the phone correctly if you want more business.

Running a restaurant can be a challenge. I’ve been there and have solutions I picked up along the way that work in today’s market.

Thanks for listening. Please drop me a message for any topics you wish. I can be reached at db@donaldburns.net or contact me at www.donaldburns.net


Episode 3.0 The Code



Welcome to another episode of my podcast, The Restaurant Coach.

43,000 new restaurants open each year. By year three, 50% have closed their doors. 84% was due to poor management. Most could have been saved if they would have gotten help. Well, the coach is in!

Running a restaurant can be a challenge. I’ve been there and have solutions I learned along the way that work in today’s market.

Thanks for listening. Please drop me a message for any topics you wish. I can be reached at db@donaldburns.net


Episode 1.0 Collecting Data



Welcome to another episode of my podcast, The Restaurant Coach.

43,000 new restaurants open each year. By year three, 50% have closed their doors. 84% was due to poor management. Most could have been saved if they would have gotten help. Well, the coach is in!

Running a restaurant can be a challenge. I’ve been there. Here are solutions I picked up along the way that work in today’s market.

Thanks for listening. Please drop me a message for any topics you wish. I can be reached at db@donaldburns.net


Episode 2.0 It’s About Service



Running a restaurant can be a challenge. I’ve been there. Here are solutions I picked up along the way that work in today’s market.

Thanks for listening. Please drop me a message on any topics you wish. I can be reached at db@donaldburns.net

Welcome to another episode of my podcast, The Restaurant Coach.

43,000 new restaurants open each year. By year three, 50% have closed their doors. 84% was due to poor management. Most could have been saved if they would have gotten help. Well, the coach is in!